Sonder, a short-term rental company, abruptly ceased operations on November eleventh, leaving guests stranded. The sudden closure followed Marriotts termination of their licensing deal. Guests, like Mr. Strack, found their belongings packed and left in hallways. Sonder announced bankruptcy, citing financial challenges due to integration issues with Marriott. Mr. Strack, left without a place to stay, had to spend his final night in the very room he was asked to leave.

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