IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here: http://bit.ly/business-forecasting

02:47 S&OP in the service industry - why is nobody talking about it?
04:45 SLB is a giant energy company and service provider 
08:00 The challenges of S&OP in a services company
10:45 Asset utilization, back up ratios - same principles, different metrics 
14:15 Balancing constraints in a services business
15:55 Performance metrics in S&OP for services 
17:50 S&OP for drilling oil and gas
22:30 Where to get educated on S&OP for services businesses
26:00 S&OP isn't just for manufacturing now 
27:25 Tips for getting started in S&OP for services

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