In this episode, Amy explains the importance of standard operating procedures (SOPs) in schools to boost efficiency, consistency, and clarity. She emphasises that schools, like businesses, need clear processes for areas such as planning, email response, behaviour management, and parent communication. Amy compares SOPs to a playbook in a well-rehearsed orchestra, ensuring all staff know their roles and actions. She encourages listeners to implement SOPs to create a thriving and organised school environment.

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