Us humans often use January as a time to reset, dust off our barbells and finally clean the linen closet. Marissa’s guest has written a book that could help a lot of us reset something even more important: our personal and professional lives. Guest Marjorie Ingall has written a book along with Susan McCarthy called Sorry, Sorry, Sorry and it’s a brilliant, funny guide on how to apologize effectively. So, gather your favorite family members, corporations or politicians and make sure they listen.

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