In this episode of Biz Pulse SA, we unpack the perfect storm currently battering South African retail giant SPAR Group. On the surface, the company's recent 2.1% revenue growth might look promising, but behind the numbers, the retailer is fighting multiple fires.Join us as we dive into the sudden resignation of CEO Angelo Swartz, who is stepping down after a complex and personally taxing "reset process" to prioritise his family. We explore the severe margin squeeze caused by heavy Black Friday discounting in a highly competitive, low-inflation market. We also break down the catastrophic SAP software rollout at the KwaZulu-Natal distribution centre—a blunder that cost the company up to R1.6 billion in lost sales and triggered a massive R168.7 million lawsuit from a prominent franchisee family.Finally, we look at SPAR's strategic retreat from international markets, including the advanced stages of selling its UK business following its recent exits from Switzerland and Poland.Can incoming CEO Reeza Isaacs, incoming CFO Megan Pydigadu, and the new leadership team stabilise the balance sheet? Or is SPAR's voluntary trading model structurally disadvantaged against fully integrated rivals like Shoprite? Tune in to find out!