RAILS Executive Director Dee Brennan talks with Liz Aviles, Vice President of Market Intelligence at Upshot, about the marketing agency’s report on seven retail trends to watch in 2017 and how libraries can capitalize on these trends to better serve their customers.

Relevant links:

• Seven retail trends to watch in 2017 https://upshot.agency/happenings/2017-trends

Intro/Outro music by Julie Jurgens, https://himissjulie.com