Recent events remind us of the importance of preparing for a crisis. In this Special Edition of Communication Matters With Richard McKeown, Richard takes us through basic essentials for effectively navigating through a crisis situation. The stakes are much too high not to invest the time and resources necessary to adequately prepare for when crisis hits your organization. Listen to this episode and consider if you and your organization have taken the steps Richard outlines...and others...to be sure you are ready. To request a transcript of this podcast, send an email with your name, title, and email to [email protected].