In this episode, Mark Lowery, Editorial Director at October Research, takes look into his crystal ball (aka October Research’s 2021 State of the Industry Report) and shares what he sees unfolding in the coming months. From a conversation about the lasting impact of the pandemic on technology to thoughts about what the next 12 months looks like for the refi boom and how the industry could benefit from national standards for data privacy, Mark and Mary leave no stone unturned.