What happens after the sale is what really counts.In this episode of Press 2 for Representative, we’re joined by Robert LaMacchia, who brings a wealth of experience in both sales and service. Rob shares how great customer service is the true driver of long-term success—not just a support function.We cover:-Why the real work begins after the contract is signed-The difference between transactional touchpoints and real relationship-building-Avoiding depending on just one stakeholder inside a client org-And more!This is a must-listen for anyone in sales, customer success, or operations who’s looking to elevate how their organization thinks about service.