The Australian Hairdressing Council

Spendsuasion Part 2 with Neil Osborne


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Spendsuasion… Do you know what it means?  If you guessed it’s a combination of two words - Spending and Persuasion - then you guessed right! Basically, Spendsuasion is a new way to help your clients spend money. So if you or any of your team members struggle with recommending retail or upselling services, and securing a sale, this is the perfect session for you. 

This podcast is the second and final instalment of the Spendsuasion series. In the first one - listen HERE - business coach Neil Osborne explained the concept of spendsuasion and how it can work effectively in your business. Basically, it bridges the gap between the client walking in and knowing what they want, and you as the professional knowing what they need. You can make more money from the clients you already have, doubling your treatments, add-on sales and retail, all using persuasion.  

In this second follow up podcast, Neil continues to explain this new way of ’selling’ without all the pressure and push. Spendsuasion gives you a new model to follow, suggesting the words and phrases to use with clients and when to say them. The conversation is elevated to a new level, quickly building respect, trust and comfort.  

Thanks for your time and sharing your knowledge once again Neil! If you’d like to know more about the art of Spendsuasion, visit www.spendsuasion.com.au, and access the $75 discount off this great online program 



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The Australian Hairdressing CouncilBy The AHC


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