An interview with Donna Knapp, ITSM Academy's curriculum development manager and member of the DevOps Institute's Board of Regents. https://www.linkedin.com/in/donnaknappitsm/  The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

An interview with Donna Knapp, ITSM Academy's curriculum development manager and member of the DevOps Institute's Board of Regents. https://www.linkedin.com/in/donnaknappitsm/ The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

SPOCcast Episode 15 - Donna Knapp on DevOps and ITSM

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved.
HDI is on the web at https://ubm.io/spoccast
For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy.

Technology

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved. HDI is on the web at https://ubm.io/spoccast For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy.

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SPOCcast Episode 15 - Donna Knapp on DevOps and ITSM

SPOCcast Episode 15 - Donna Knapp on DevOps and ITSM