HDI's director of training and content, Fancy Mills, on the value of training, changes for 2019 at HDI, and more. 
HDI Community Membership: https://www.thinkhdi.com/member/CommunityMembers
Fancy's profile:
https://www.thinkhdi.com/member/Fancy%20Mills/profile.aspx The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

HDI's director of training and content, Fancy Mills, on the value of training, changes for 2019 at HDI, and more. HDI Community Membership: https://www.thinkhdi.com/member/CommunityMembers Fancy's profile: https://www.thinkhdi.com/member/Fancy%20Mills/profile.aspx The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

SPOCcast Episode 8 - Fancy Mills on Training and More

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved.
HDI is on the web at https://ubm.io/spoccast
For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy.

Technology

The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. ©2020 HDI, all rights reserved. HDI is on the web at https://ubm.io/spoccast For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy.

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SPOCcast Episode 8 - Fancy Mills on Training and More

SPOCcast Episode 8 - Fancy Mills on Training and More