*This episode is an excerpt taken from our 2020 interview.

Amazon's presence in consumers' lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World's Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff Bezos and the sprawling enterprise he's built, as well as tips for businesses to compete in this digital age.