The Marketing Attractions Podcast

Spotlight: Shawna Brumfield-Washington, Director of Marketing and Communications at Riverbanks Zoo & Garden


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Shawna is a 'newbie' to cultural attraction space. But, she's a seasoned pro in building a collaborative space within diverse organizations. 

Join us as Shawna shares how she and her team created a system and culture for employees across all departments to create and amplify social media content for Riverbanks Zoo and Garden. 

Shawna walks us through: 

  • Creating a zoo-wide meeting focused on social media
  • How she leveraged Hootsuite’s Amplify tool to empower staff to post on their own personal accounts 
  • How small wins like “keeper chat” videos now serve both on-site visitors and social followers 

You’ll hear how open dialogue, creative problem-solving, and a little vulnerability helped Shawna and her “team of one-and-a-half” shift from scrambling for content to inspiring a whole zoo of storytellers. 

This podcast is produced by Attend Media.

Attend helps nonprofit attractions drive visitation through paid media. Download our free guide to media planning for nonprofit attractions at our site - attend.media

Interested in being a guest on the show? Visit the podcast's website - MarketingAttractionsPodcast.com

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The Marketing Attractions PodcastBy attend.media

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