How do you communicate with someone who has different views from you? How do you find empathy and wade through those difficult conversations? In any business, misinformation is a make-or-break thing. Most believe that, “The customer is always right,” but does that mean that the customer's truth supersedes reality? In this episode, Bill Stierle and Tom share their insights on the spread of misinformation across different industries, especially in politics. Listen in as Bill and Tom tackle what has become of our beliefs and how to cultivate empathy and compassion amidst skepticism.

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