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I spoke with Michelle Desachy, the vibe manager for the Hard Rock Hotel in Riviera Maya, Mexico. We discussed her role at the facility, the importance of maintaining a unified culture, and the value of understanding client interests to constantly improve customer service.
By Ari Kaplan4.9
7777 ratings
I spoke with Michelle Desachy, the vibe manager for the Hard Rock Hotel in Riviera Maya, Mexico. We discussed her role at the facility, the importance of maintaining a unified culture, and the value of understanding client interests to constantly improve customer service.