Reinventing Professionals

[Spring Break Special] Should Professional Services Firms Have Vibe Managers?


Listen Later

I spoke with Michelle Desachy, the vibe manager for the Hard Rock Hotel in Riviera Maya, Mexico. We discussed her role at the facility, the importance of maintaining a unified culture, and the value of understanding client interests to constantly improve customer service.

...more
View all episodesView all episodes
Download on the App Store

Reinventing ProfessionalsBy Ari Kaplan

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

77 ratings