John Dickens joins us and shares his history- joining the Barclay’s management program out of school which led to five years at the Soho Square training branch where he was involved with Channel 4 in the UK in it’s first year of license. Joining banking was more of a round-about for John. He noticed that the banking model was changing so he moved on to the music industry to differentiate himself which allowed him to use banking management techniques at a company that really needed it. He focused on how the organization could be effective and efficient and drive cost out while adding value. He then joined a fast growth company where he re-engineered everything soup to nuts and found an initial shared services operation. And from there he’s had twenty years in the space.