The Head of Sourcing & Procurement for Silicon Valley Bank, Steven Jo joins us. Being in finance, he’s not out front in a customer facing role, but he does feel that everything he does leads to some client benefit- such as improving the ability to support clients, ensuring services are consistently delivered in a timely fashion, keeping costs down to service clients at an attractive price point, etc. Adding intrigue to his day is that he’s sometimes a client for his client’s products and services which means that he does have a nice bird’s eye view of what’s next in technology trends. Which means that buzzwords for you are clients for him.