April Russo joins us from SSOW to share that what Wall Street does for trading stocks is what AOL is now doing for Madison Avenue. Advice from visionary CEO Tim Armstrong is to remove the noise, focus on the mission while creating value…which is good advice for anyone in any job function at any company. April discusses that the Global Shared Services unit is now looking at where and how they’re going to service the globe. She shares that communication is paramount in any relationship and understanding that is an unbelievably helpful utility in shared services specifically. We discuss her career path and we learn that she eventually crossed paths with Cindy Gallagher from Episode 6 on the SSON channel and the rest is history.