AI adoption in healthcare is no longer a question of if, but when. 

For leaders embracing this shift, the true challenge lies in addressing foundational issues, clearing technical debt, and ensuring data integrity to create a scalable and sustainable future.

In this episode, Bradd Busick, SVP, Chief Information Officer at MultiCare, shares his leadership philosophy and emphasizes the importance of getting your foundations right before exploring innovative technologies like AI. 

With a focus on reducing clinician burnout, strengthening patient-provider relationships, and leading with authenticity, Bradd offers valuable insights on how healthcare organizations can scale effectively and create a more intimate, personalized care experience.

Learn more about Healthcare IT Leaders.

In this episode, you’ll learn:

• How ambient listening is reducing clinician burden and improving patient relationships in clinics
• Bradd’s leadership philosophy of wanting more for his team than from them, and why authenticity matters
• The role of AI in fostering deeper connections between healthcare providers and patients



Jump into the conversation:

(00:00) Introducing Bradd Busick, SVP, Chief Information Officer at MultiCare Health System

(01:12) MultiCare's vision and strategy

(02:07) The importance of foundational tech

(03:23) Data orchestration and AI integration

(04:27) Challenges in healthcare technology

(05:10) The philosophy of base hits

(06:09) Enhancing clinician-patient interaction

(10:00) Leadership lessons from COVID-19

(11:12) Healthcare's arrogance and private sector lessons

(14:19) The future of healthcare partnerships

(15:05) Leadership and emotional intelligence

(19:30) Final learnings with Paul