<p>Stacy Sherman, Director of Customer Experience with the Schindler Elevator Company, and founder of DoingCXRight (<a href="https://urldefense.com/v3/__http://www.DoingCXRight.com__;!!HXCxUKc!jlTZ1Rnana1Wo1uT-DlsWiSQ3gxCSFeDVbN4rY4rlorZUJw_4QIWDhkLdkh7GEvyaz12$">www.DoingCXRight.com</a>) joins Tom and Bob to discuss CX leadership lessons to humanize your business as well as insights into the philosophy of the CX function at Schindler Elevator Corporation. </p>

Stacy Sherman, Director of Customer Experience with the Schindler Elevator Company, and founder of DoingCXRight (www.DoingCXRight.com) joins Tom and Bob to discuss CX leadership lessons to humanize your business as well as insights into the philosophy of the CX function at Schindler Elevator Corporation.

<p>Stacy Sherman, Director of Customer Experience with the Schindler Elevator Company, and founder of DoingCXRight (<a href="https://urldefense.com/v3/__http://www.DoingCXRight.com__;!!HXCxUKc!jlTZ1Rnana1Wo1uT-DlsWiSQ3gxCSFeDVbN4rY4rlorZUJw_4QIWDhkLdkh7GEvyaz12$" rel="noopener noreferrer">www.DoingCXRight.com</a>)&nbsp;joins Tom and Bob to discuss CX leadership lessons to humanize your business as well as insights into the philosophy of the CX function at Schindler Elevator Corporation.&nbsp;</p>

Stacy Sherman - Director of Customer Experience, Schindler Elevator Corporation

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.

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Stacy Sherman - Director of Customer Experience, Schindler Elevator Corporation

Stacy Sherman - Director of Customer Experience, Schindler Elevator Corporation