In this episode we're discussing stakeholders as it pertains to a manufacturing setting; where the employees, customers, and in some cases the community are the stakeholders. John Cray, a Certified Reliability Leader (CRL) with over 35 years of experience working in various processing industries, details how to effectively engage with your stakeholders to get the buy-in your project needs.

Discussion highlights include:

• Identifying your project's stakeholders
• Understanding consequences of not engaging your stakeholders
• Explaining how to effectively engage
• Assessing the needs of your stakeholders
• Addressing stakeholders using the Prosci Change Management methodology
• ISO 55000 Standard to stakeholder management

Additional Resources:

• 3 Ways to Measure Success of a Continuous Improvement Initiative (article)
• Best Practices for Using Value Stream Mapping as a Continuous Improvement Tool
• Stakeholder Management (brochure)
• John Cray on LinkedIn