Frank and Patrick get lucky and are away at training with a colleague who just so happens to know how to really talk to people.  We thought it was the best time to conduct an interview with a trained negotiator and allow him to tell the audience what negotiators look like in 2020, what tools they use, what it takes to be a negotiator, and most importantly, do they call themselves SWAT???

Downs v. United States

Harvard/NYPD Hostage Negotiations Team