When Stan Chia joined Vivid Seats as its CEO, he was excited about giving the profitable online ticket marketplace a stronger consumer-facing identity.

Stan, who previously held executive roles at Grubhub and Amazon, joined the online ticketing company at a time when the secondary ticket market was growing by double digits year over year...

...then the pandemic hit and live events ground to a halt. As Stan puts it, events were the first “to shut down and almost the last to come back.”

On this episode of the podcast, Stan talks about steering the company through the pandemic and how he’s positioning Vivid Seats to win consumers’ hearts (and dollars) as the pandemic moves into the rearview mirror.

Listen in to learn how Vivid Seats differentiates itself in the online ticketing space through partnerships with Rolling Stone magazine, and why Stan doesn’t believe in focusing too much on competitors (even though he respects what they do).