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Standardizing MSP Tools and Techniques Across Your Entire Customer Base - CFH #2
There is a basic expectation that an MSP should create a single, standardized stack of tools that they will use to service every one of their customers. And while that makes perfect sense for the MSP, it puts the client in a tricky position: either abandon the infrastructure and processes they already have in place and make a big adjustment to align with the MSP’s standards… or accept that they cannot access the MSP’s services. This segment will examine the pro and cons of this dilemma.
Show Notes: https://scmagazine.com/cfh2
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By MSSP AlertThere is a basic expectation that an MSP should create a single, standardized stack of tools that they will use to service every one of their customers. And while that makes perfect sense for the MSP, it puts the client in a tricky position: either abandon the infrastructure and processes they already have in place and make a big adjustment to align with the MSP’s standards… or accept that they cannot access the MSP’s services. This segment will examine the pro and cons of this dilemma.
Show Notes: https://scmagazine.com/cfh2