Organizations use standards to design and implement quality management systems and processes without the need for third-party certification against those standards.

Some organizations, however, do choose to certify against standards.

In this episode Matthew speaks to Fiona Linton from e.surv Chartered Surveyors, Amanda Woodhead from BSI, and Matt Gantley from UKAS.

They discuss what certification is, how it works and why organizations do it.

#bsiedpod. [email protected]. bsigroup.com/education.