What do standards and targets mean for performance?

Standards provide a baseline and accountability along with equality for everyone in a business and allow you to evaluate and review where you are in your business and make forecasts about the future.

In this highly informative episode, Julie explains the difference between standards and targets and shares great content on how to create standards for your business and use them along with targets  to effectively drive your business forward.

 

KEY TAKEAWAYS

• A standard is something that gives a measure of performance and the size of the organisation is irrelevant
• A standard is the lowest level of acceptability across an organisation. A standard attaches to the task or behaviour and is a constant
• Standards need to be recognisable, if you can’t measure it or see it you can’t manage it
• Standards should be written down and referred to regularly
• The sooner you start to create your standards the better it will be as they are a foundational reference point for everyone in the business
• Standards should be set at the acceptable level
• The minimum level for acceptable performance means that anything lower is unacceptable
• You can employ people who are at an unacceptable level and bring them up to being acceptable and then move them  to the ideal level
• To get to a point of freedom you need to have standards and targets in place
• If you can build a business with people working in the areas they excel at then the business will do well
• If someone is not meeting the standards in their role they can be transitioned into a different role or retrained but action must be taken.
• A target is higher than a standard and helps people to give their best performance and achieve higher results

 

BEST MOMENTS

‘Standards cut across hierarchy, position and pay scales’

‘As an organisation, it really helps to write standards down to clarify them’

‘Challenging people increases motivation’

 

VALUABLE RESOURCES

The Life-Changing Magic of Setting Goals book by Julie Hogbin  

The Authorities - Julie Hogbin: Powerful Wisdom from Leaders in the field book by Julie Hogbin, Raymond Aaron, Marci Shimoff, Dr John Gray 

 

ABOUT THE HOST

Julie Hogbin

I started my career within the accountancy profession, moving on into auditing, then Learning & Development where I have spent over 30 years.

 

In 2011 I threw everything up in the air and became a property investor via forex, trading and learning how to build websites & internet market whilst walking on fire 😊

 

I have worked with over 20,000 Leaders at every level of Management and Leadership for over 30+ years. In the latter years working with CEOs, SMTs, boards of trustees & Entrepreneurs.

 

I have worked with the public, the private and the entrepreneurial sectors of the market. The Leadership messages are the same across the sectors – the application may be different but all are Business’ where Conscious and Principled Leadership reaps rewards for all parties concerned.

 

I work with the human element of Business and my passion is enabling others to be the best they can be through providing them with the information they need to be more effective than they currently are. Unleashing potential and providing knowledge enabling the best decisions to be made for the Business, the Employee, the Leader (themselves) their families and the greater social economy.

 

I am a Coach, a Mentor (and I know the difference) Trainer, Author, property investor and public speaker

 

I love to travel, sunshine, smiley people, intelligent conversation, laughter, learning, networking, supporting others, property as a business, investigating ‘stuff’ problem solving, asking questions that make people think, creating aha moments, gardening and flowers and being outside.

 

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