Tommy Mello is the founder of A1 Garage Doors, a $50 million-plus home service business with over 360 employees in 19 states. Tommy speaks about the inspiration behind his company, and gives tips for people who are establishing their businesses. We uncover the steps you need to take when expanding and how you can strategize your company’s growth. Tune in as we talk about standing out from your competition, and Tommy gives even more informative advice for business owners.

IN THIS EPISODE:

• [01:25] The inspiration behind Tommy’s business, A1 Garage Doors. 
• [07:30] When establishing your business, Tommy reveals some of the key elements you need to keep in mind. 
• [10:45] The first steps you need to take when expanding your business. 
• [17:00] How Tommy strategized to accommodate the growth of his business. 
• [29:30] Tommy reveals how to stand out from the competition. 
• [35:00] Tommy’s final advice for business owners. 

KEY TAKEAWAYS:

• Knowing what your numbers are will help propel your business in the way you intend it to go. 
• Employees are everything when it comes to the client experience.
• Customers are a one-time deal, and clients are an ongoing relationship. Figure out how to turn your customers into clients. 
• When starting a business, pretend you're going to start a franchise; always intend to scale.

QUOTES:

“Go find a business you love and get involved with that business.” - Tommy Mello

“Some people say they want to be well rounded. That's the biggest mistake you could make.” - Tommy Mello

LINKS MENTIONED:

• Website: https://homeserviceexpert.com/
• Instagram: https://www.instagram.com/asktommy/
• Facebook: https://www.facebook.com/thomasmello/ & https://www.facebook.com/groups/2732901080161138/
• LinkedIn: https://www.linkedin.com/in/tommymello/

BOOKS MENTIONED:

• The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber
• The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies by Chet Holmes
• The Richest Man in Babylon by George Samuel Clason
• Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! Mass Market by Robert T. Kiyosaki
• Home Service Millionaire: How I Went from $50,000 in Debt to a $30 Million+ Business in Seven Years by Tommy Mello
• Go for No! Yes is the Destination, No is How You Get There by Richard Fenton, Andrea Waltz
• Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors by Jaynie L. Smith
• Raving Fans by Ken Blanchard
• Influence by Robert B Cialdini

BIO: Tommy Mello is the founder of A1 Garage Doors, a $50 million-plus home service business with over 360 employees in 17 states. He shares what he's learned at Homeservicesexpert.com to help fellow business owners grow their businesses.