“We can explore the controls and function of the product, and look at the texture of the upholstery. And it really does allow the customer to see what their stairlift will look like within their home”.

Our homes are sacred, and when we modify them or bring in new things, we want to know that the change will be seamless - that we’re still going to love the space we inhabit. This is especially true when you need a stairlift installed for the first time, a piece of equipment you may never have imagined would find a place in your home.

Stannah is an elevator company, working with augmented reality to bring comfort to their customers. From upholstery choices to chair types and rail colours, Stannah Engage allows the company to show their customers exactly what their new stairlift will look like in their home - and how it’ll move. In this episode we meet Charles Symonds, Stannah’s Digital Product Development manager, at their HQ in the UK to learn about the rich 100-year history of this family-run business. And we try out Engage and find out how transformational this AR driven solution has been for the customer experience. 

We also hear from JJ Lechleiter who heads up PTC’s AR division. He explains how Stannah is using Vuforia Engine, PTC’s market-leading augmented reality solution.

Find out more about Stannah here.

Find out more about Vuforia here.

Your host is Paul Haimes from industrial software company PTC. 

Episodes are released bi-weekly. Follow us on LinkedIn and Twitter for updates.

This is an 18Sixty production for PTC. Executive producer is Jacqui Cook. Sound design and editing by Ollie Guillou. Location recording by Andy Jones. Music by Rowan Bishop.