What if... your workforce is significantly more productive from one day to the other? What if... all of your employees only do the stuff you have hired them for and can forget about all this admin stuff that take valuable time from them? What if...you can orchestrate all your admin employees with a push of a button and also have the guarantee that they will do their job exactly as outlined in your policies and process documentation?Welcome to another Employee Experience Labs podcast from the Munich Podcast studio. Employee Experience Labs Podcasts are about HR Tech, Employee Experience, Shared Service and other interesting topics around HR at the workplace.Today's episode is an addition to our Start up and AI series we are running. And the AI start-up that I was talking to is just turning three - so is truly a start-up. But this does not mean that it isn't ready to rock the space they are in: Meet EMA - Enterprise Machine Assistants. A start-up focused on making the AI revolution reality.I had the pleasure to talk Swati Trehan COO of EMA. We talked deep around AI, what it can do and how to scale a workforce of AI agents. But we also talked about the hype around AI, the anti-hype around SaaS vendors, and how AI will actually also make BPO companies rethink their business model. And where we landed provide me with a very interesting perspective of the future. And quite frankly, if you don't yet think about your AI workforce, listen or watch our conversation - and even if you are already all hands-on deck when it comes to your AI workforce, you will find quite some interesting nuggets in here. But why am I still talking. Meet Swati Trehan, COO EMA...

Music by Bensound.