Julie Sullivan talks about why enterprises need to get the fundamental building blocks of service delivery right before they can achieve large-scale business benefits from intelligent automation.

Start with the basics to deal with disruption

Want to broaden your perspective, reinvigorate your organization with a fresh approach that leads to higher performance or lower risk? Tune in to this podcast series of conversations with subject matter experts, industry leaders, and eminent researchers who are at the front line of efforts to drive evolutionary and revolutionary changes business operations. Explore our library of audio insights on today's top business issues.

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Start with the basics to deal with disruption

Start with the basics to deal with disruption