Demand for ServiceNow developers is high. That means you don't always have time to work on some of the smaller projects that business users need. That's when it's time to look at the citizen developers.

Topics

00:00 Welcome and introductions

07:49 Why start a citizen developer program

12:54 Avoiding shadow IT

14:33 One development platform

15:55 Low-code capabilities are for everyone

16:41 A look at ServiceNow's citizen dev program

18:34 Some example apps and opportunities

21:18 Tips for working together

22:48 What have we learned

28:14 How a customer would launch a citizen dev program

31:52 Consider licensing

32:27 Where to find out more

33:00 Get in touch

34:00 Outro

Links

Now Learning: ServiceNow Citizen Developer Advanced Skills

Developer Portal: ServiceNow Application Developer Learning Plan

Now Learning: Getting started with ServiceNow Citizen Developer Training

Developer Portal Home Page

LinkedIn

Community Blog: Democratizing development with Citizen Developer training

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