Big data brings endless opportunities for the travel industry, but this ever-changing field also brings with it many challenges. With customers creating valuable data at every stage of their journey, how can travel companies do more to collect and connect these data points to improve the customer experience?

I was pleased to receive Gilad Berenstein who is Founder & Chief Executive Officer at Utrip. It's is a data-driven personalization platform and A.I. recommendation engine built specifically for the travel industry.