Staying Calm in a Crisis takes time, patience and courage. It is a special skillset that some are born with naturally and others can learn. How do you stay calm in a crisis? Would you feel comfortable deescalating a verbal or physical altercation? Would you feel comfortable intervening with a child having a meltdown? Would you know what to do if someone you love and cared about had a mental breakdown in front of you? These are all crises that sometimes cannot be avoided. What would you do.