Project Managers' Coffee Chat with Tim & Merv

Steadfast Success, Resilience in Project Leadership - Building a Resilient Team (S4E072)


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In this episode, hosts Merv Jersak and Tim Jerome cover the importance of fostering a culture of trust and accountability, encouraging active engagement, and promoting self-care among team members. The conversation includes practical tips on using setbacks as learning opportunities, the role of emotional intelligence in resilience, and how to create supportive work environments. They emphasize continuous improvement, team collaboration, and the significance of contingency planning to prepare for unforeseen challenges.

Main Take-Aways

The project leader uses every opportunity to foster resiliency within his or her team:

  • using the project charter to provide impetus to develop a culture of resiliency
  • encouraging team engagement
  • finding teaching moments
  • self-care
  • providing learning experiences and training in resilience
  • employing emotional intelligence as a resilience barometer
  • using employee reviews as opportunities to encourage the development of resilience

Show Notes

Today’s Project Managers Coffee Chat: Building a Resilient Team

00:31 Expanding on the previous episode in defining resilience, this episode focuses on building resilience within your teams.

01:40 Building the concept of resilience within your project charter and using that as impetus to foster a supportive work environment of trust, accountability, and collaboration.

03:20 Encouraging active engagement of your team members.

04:17 Using small setbacks as teaching moments to encourage resilience within the team.

04:49 Using recognition to build resilience within the team.

05:31 The importance of self-care; what self-care is and is not.

08:26 Providing learning experiences and training in resilience.

09:45 Emotional intelligence and its role in helping to develop resilience.

11:44 Purposeful training for resilience using a variety of methods including lessons learned, evaluation and assessment, formal instruction, brainstorming, storytelling.

15:13 Use corrective action plans (from an employee review perspective) as opportunities to develop resilience within team members.

16:43 Simulating experiences of stressful project situations.

18:20 Developing contingency plans to enhance team resiliency.

19:32 Studying biographies of historical figures to learn from their resiliency.

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Project Managers' Coffee Chat with Tim & MervBy Merv Jersak & Tim Jerome