In this episode, I sit down for an interview with Matt Umholtz, the President of Alliance HCM. Matt shares his background in the payroll HR software industry and how he started his own payroll company. We discuss how Alliance HCM sets itself apart from the competition by focusing on customer experience and developing solutions that meet the unique needs of their clients. We also talk about Alliance HCM's role in the franchise industry and their commitment to helping franchises be more efficient and successful. Matt shares his vision for the future of Alliance HCM, including utilizing AI to improve customer service and solve customer problems.