In this episode, we ask the question “are you communicating to a complete level?” What happens when we miss something in our initial set up at the beginning of an appointment with our salon guests? We cover 5 key points that you won’t want to skim over in order to have exceptional communication, which will result in exceptional, predictable results! Today’s shoutouts go to our coaches and mentors, Chris Baran and Sam Villa. You can find them on all social media platforms, and be sure to look into the Sam Villa YouTube channel that Kyleen talks about in this episode for more learning!