Civility in the workplace is something most, but not all, would agree makes for a better work environment.  But, what about the impact on compliance?

In his book Civility Rules, long-time labor and employment attorney Stephen Paskoff, who is a former trial attorney for the EEOC, argues that civility plays a critical role in ensuring ethical, compliant behavior. He observes, “The path from the merely disruptive to outright abusive behaviors is a well-traveled route to illegal actions.”

In this podcast Stephen discusses:

* The dangers of incivility

* Watching for incident reports that may not be uncovering illegality but are nonetheless troubling

* The impact of incivility on business

* The importance (and surprising ease) of making the business case for better behavior

* The role of leadership in affecting behavior

* Tone at the top

* Tying behaviors to values, and

* The importance of candor