Sign up to save your podcasts
Or
Share Steve Catchick - The Secret Salesforce - Ep. #28
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Steve Catchick - The Secret Salesforce - Ep. #28
About your guest:
Steve is the founder of The Secret Salesforce Programme and equips businesses to develop a Secret Salesforce of Brand Ambassadors in order to drive engagement, reduce churn and win more business.
He has been at the front line of customer service for over 25 years, mostly with technology companies. His award- winning customer service programme at IBM, contributed to a substantial increase in sales, customer satisfaction scores and a record high employee morale.
Member of the Professional Speaking Association, Steve shows managers and leaders how to convert and sustain their teams as Brand Ambassadors, whether that service is delivered to customers virtually or face to face.
Steve is a military veteran, having served 11 years in HM Forces. Fun, friendly and engaging, when he’s not working, he can be found listening or dancing to Rock’n’Roll and Swing bands.
https://stevecatchick.com/
https://www.linkedin.com/in/stevecatchick/
https://www.facebook.com/steve.catchick/
Twitter @stevecatchick
About your host:
After years of suffering with crippling communication anxiety, Simon Day was left with two choices: spend his whole life hiding in the shadows and risk losing everything, or find his voice.
Through a painful yet empowering journey of discovery, Simon has transformed from terrified teenager to UK award-winning speaker and communications coach. He now employs his communication skills as a leader in education and works under his self-built brand, Speak With Simon, to coach others seeking to lose their fear, find their voice and speak with greater power.
Website: https://www.speakwithsimon.co.uk
LinkedIn: https://www.linkedin.com/in/speakwithsimon
Twitter: https://twitter.com/speakwithsimon1
Any thoughts expressed in this podcast are those of the individuals concerned. Please conduct your own due diligence.
View all episodes
By Simon DayAbout your guest:
Steve is the founder of The Secret Salesforce Programme and equips businesses to develop a Secret Salesforce of Brand Ambassadors in order to drive engagement, reduce churn and win more business.
He has been at the front line of customer service for over 25 years, mostly with technology companies. His award- winning customer service programme at IBM, contributed to a substantial increase in sales, customer satisfaction scores and a record high employee morale.
Member of the Professional Speaking Association, Steve shows managers and leaders how to convert and sustain their teams as Brand Ambassadors, whether that service is delivered to customers virtually or face to face.
Steve is a military veteran, having served 11 years in HM Forces. Fun, friendly and engaging, when he’s not working, he can be found listening or dancing to Rock’n’Roll and Swing bands.
https://stevecatchick.com/
https://www.linkedin.com/in/stevecatchick/
https://www.facebook.com/steve.catchick/
Twitter @stevecatchick
About your host:
After years of suffering with crippling communication anxiety, Simon Day was left with two choices: spend his whole life hiding in the shadows and risk losing everything, or find his voice.
Through a painful yet empowering journey of discovery, Simon has transformed from terrified teenager to UK award-winning speaker and communications coach. He now employs his communication skills as a leader in education and works under his self-built brand, Speak With Simon, to coach others seeking to lose their fear, find their voice and speak with greater power.
Website: https://www.speakwithsimon.co.uk
LinkedIn: https://www.linkedin.com/in/speakwithsimon
Twitter: https://twitter.com/speakwithsimon1
Any thoughts expressed in this podcast are those of the individuals concerned. Please conduct your own due diligence.