Fast SaaS growth exposes problems most teams don’t see until it’s too late.

In this episode of The Keyboard Samurai Podcast, I break down what happens when revenue, customers, and expectations scale faster than the systems meant to support them, with Steve Doty and Chris Goodman of Defensible Technology as the conversation drivers.

We talk about how compliance milestones like SOC 2 create a false sense of security, why operational maturity lags behind growth, and how security and process debt quietly become growth blockers.

This episode covers:

• Why SOC 2 is a starting point, not a finish line

• How SaaS growth reveals gaps in security and operations

• The difference between being compliant and being resilient

• Why teams underestimate the cost of security and process debt

• How misaligned systems slow deals, erode trust, and increase risk

• What founders and operators should fix before growth forces the issue

If you’re building or scaling a SaaS company, this episode reframes security, compliance, and operations as growth infrastructure—not checkboxes.

This isn’t about fear.
It’s about staying ahead of your own success.

Find Chris & Steve:

https://www.linkedin.com/in/stevedoty/

https://www.linkedin.com/in/christopher-goodman-007/