On this episode, Eric Forney talks to the Senior Advisor for RealTrends, Steve Murray, about what trends he is noticing in the Real Estate Industry.  He discusses how everything feels like it has changed, but it hasn't, and consumers mostly want the same thing they've always wanted: personal service and knowledge.  He breaks down how teams are starting to experience the same thing brokerages have been feeling for years as they invest in their people and sometimes have them leave.  He shares how he would approach retaining people on your team, and why hiring slowly and firing quickly is so important.