Steve Rose, founder of CitiStore, shares the inspiring story of launching his document storage business in 2020 during the height of the pandemic. Based in the West Midlands, Steve credits the region’s strong community spirit for shaping both his career and company culture. 

Steve reflects on the challenges of growth, from acquiring and relocating a scanning company, to navigating uncertainty with resilience, and trusting his instincts. His insights on leadership, communication, and creating a positive culture offer valuable lessons for business owners building strong, people-centred organisations.

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