This week on the Owner’s Pride Podcast Dann sits down with returning guest Steven Jackson who works in Human Resources, Efficiency Consulting, and  is an expert on Customer Journey Mapping. Hailing from Cumbria in the North of England, Steven is a master of LEAN and Efficiency. Learn tweaks and tools that you can implement make to your business, life to be more efficient. Streamline and work smarter, to harder! Then hear about Stevens Detailing Efficiency Youtube channel that is coming soon to a screen near you!