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In this episode, I talk with Steven Shorrock, a human factors and safety science specialist. We discuss the dangers of blaming human error, studying success along with failure, and how humans are critical to making our systems resilient.
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In this episode, I talk with Steven Shorrock, a human factors and safety science specialist. We discuss the dangers of blaming human error, studying success along with failure, and how humans are critical to making our systems resilient.