Our host Pim Betist is joined by Steven ter Horst of Houthoff to unpack how a top-tier firm moved early on generative AI and made it stick. Steven shares adoption lessons, hard numbers, and why a multi-tool stack is essential. 

We cover:

• How Houthoff became an early mover with generative AI

• What a disciplined rollout looks like (training, “use it or lose it,” measurable adoption)

• Why you currently need multiple tools to make legal AI work

• The hard parts: publisher content, knowledge integrations, DMS constraints

• Houthoff 2030: modeling AI’s impact on skills, pricing, and the training ladder

• Pricing: where fixed fees make sense and where billable hours still win

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