Steven Tyler, Director of Professional Services at Mitel has a background as a paralegal and a 10-year stint working at Transport For London (TFL) in Strategy, Steven shifted his focus to developing the Professional Services sector at Mitel. He discusses the evolution and key factors to scaling with customers to drive outcomes and value. He leads a team of 60, covering standard and advanced PS - from consultancy, project and program management work to customer software development and integration work. Their portfolio of solutions includes on-premise, hybrid and cloud solutions. 

Mitel is a global leader in telecommunications, helping businesses connect, collaborate and take care of customers. Their public, private and hybrid cloud solutions have made them the choice of nearly 4.7 million business users worldwide.

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