Brandon Clark, VP of Marketing at Q-Pac, joins Jeff and Carman to unpack what it really means to create a new product category within a deeply traditional industry. Q-Pac makes multimotor plenum fans, a commercial HVAC product that looks like a fan array on the surface but operates as a fundamentally different technology. Brandon explains how the company defined the category and why they invested $1M to build the world's largest airflow test tunnel based on the AMCA 270 standard to silence skeptics. He also shares some advice for any marketer who finds themselves selling something that genuinely doesn't fit an existing bucket. He also reflects on making the leap from grocery retail into manufacturing marketing.