Wired to Work with Jess Chapman

Stop Flubbing Your Feedback | Jess Chapman


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Feedback is one of the most important tools a leader has. It’s also one of the most avoided.

In this replay episode of Wired to Work, Jess Chapman explores why feedback conversations feel so difficult, what neuroscience tells us about our reactions to feedback, and how leaders can create conversations that help people grow instead of triggering defensiveness.

You’ll learn:

• why feedback activates the brain’s threat response
• the hidden reason leaders avoid giving feedback
• how to normalize feedback so it becomes part of everyday work
• why mindset matters more than scripts
• the difference between being direct and being harsh
• how curiosity creates better outcomes than correction

Jess also introduces the principles behind NeuroWorks’ NICER framework for feedback conversations and explains why the best feedback conversations feel more like exploration than evaluation.

This episode is a perfect companion to Jess’s upcoming Fearless Feedback workshop on June 24.

️ Fearless Feedback is free for Patreon and Substack subscribers.

Join the Wired to Work community:
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Website & Podcast Hub: https://www.wiredtowork.castos.com

Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts!
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#Leadership #Feedback #Neuroscience #Management #Communication #WorkplaceCulture #WiredToWork

Chapters
  • (00:00:00) - How to Have a Feedback Conversation
  • (00:00:38) - Wired to Work: Feedback Episode 3
  • (00:01:34) - The Need for More Feedback
  • (00:03:57) - Why We Find Feedback So Difficult
  • (00:07:16) - The New Normalization of Feedback
  • (00:09:49) - As we normalize feedback conversations,
  • (00:14:29) - How to Have a Good Feedback Conversation with Someone
  • (00:20:04) - E3CA: Working in the World of Work
...more
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Wired to Work with Jess ChapmanBy Jessica Chapman