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Stop ignoring customer complaints because they may hold some important truths for your business. Yes, there is a group of people who are never happy about anything and will nitpick any shortcomings. They are not the focus of our discussion. Instead, consider whether you have grown so resistant to negative feedback, that you ignore anything [...]
The post Stop Ignoring Customer Complaints appeared first on Ken Okel.
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Stop ignoring customer complaints because they may hold some important truths for your business. Yes, there is a group of people who are never happy about anything and will nitpick any shortcomings. They are not the focus of our discussion. Instead, consider whether you have grown so resistant to negative feedback, that you ignore anything [...]
The post Stop Ignoring Customer Complaints appeared first on Ken Okel.