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For executive leaders of companies scaling through $5 million to $25 million in revenue, this brief delivers the playbook for solving the silent killer of margins and retention: slow time-to-first-value (TTV). Most leaders misdiagnose TTV delays as sales or product problems, but they are a failure of operating architecture. We replace that chaos with a 14-Day Time-to-Value Operating System, detailing how to implement the "Golden Path" to standardize client wins, how to use the "48-Hour Unblock Clock" to enforce urgency, and how to stop customizing everything to make your cash flow predictable and turn every new client into an instant, powerful reference.
By Ash WendtFor executive leaders of companies scaling through $5 million to $25 million in revenue, this brief delivers the playbook for solving the silent killer of margins and retention: slow time-to-first-value (TTV). Most leaders misdiagnose TTV delays as sales or product problems, but they are a failure of operating architecture. We replace that chaos with a 14-Day Time-to-Value Operating System, detailing how to implement the "Golden Path" to standardize client wins, how to use the "48-Hour Unblock Clock" to enforce urgency, and how to stop customizing everything to make your cash flow predictable and turn every new client into an instant, powerful reference.